In the context of Nepal, the Microfinance sector has been emerging industry for access to finance in the rural areas, where infrastructure, economic activities, social awareness is very poor. Microfinance is playing a vital role to access the financial and non-financial services to poor people and enhancing their socio-economic status as well as the quality of life. Today MFIs function in a complex environment and face significant challenges including increased unhealthy competition, tighter regulations imposed by NRB, increased sophistication of microfinance clients demanding more diversified products and higher customer service with affordable pricing, lack of skilled and professional employees at all levels. Managing these challenges in a way that gains competitive advantage requires strong and innovative leadership, committed and talented management team and staff at all levels of the institution. With the mindset of such challenges, we have been developing an appropriate and well strategy to overcome the challenges and achieving the expected financial and social goal of National Laghubitta Bittiya Sanstha Limited (NLBSL).
NLBSL promise (motto) to work with those people who are marginalized and socially deprived. NLBSL, Nepal is such a specialized microfinance financial institution promoted by four prominent commercial banks (Nepal Investment Bank, Kumari Bank, Mega Bank and Siddhartha Bank), and three C class level finance companies and some of the individual’s professional.
Since its operation on 2 July 2014, NLBSL is playing an important role in enhancing the socio-economic activities of deprived people and contributing to the poverty reduction of the country. On the one hand, we provide the means, by which a society achieves economic prosperity and at the same time; NLBSL is entrusted with safeguarding the stability of the financial system. In 2020/21 Institution embraced these interlinked responsibilities with the new dynamism to benefit all the stakeholders. We are offering our customers a broader range of smart and flexible products and services through our branch network located in 47 districts of all the provinces of the country. NLBSL focuses on multi parts- technology and human development, risk management, internal control, compliance and governance, attractive facilities to the staff and qualitative & fast services with responsible pricing.
NLBSL takes 2020/21 as a challenging year. We will continue to focus on being more accessible to our customers by practicing further innovation in product development, delivery channels, smart technology adaptation and overall customer and staff satisfaction. We expect 2020/21 to be a revolutionary year for the Institution.
I would like to express my sincere thanks and gratitude to the central bank and other regulatory bodies, the government of Nepal, the board of directors of NLBSL and other concerned institutions that helped us to establish and grow. I hope to receive such cooperation in the coming days too. Once again; I assure them qualitative and customer friendly services in the future too. I would also like to thank our staff for their commitment and sincerity towards achieving the institution’s goal.
Ram Bahadur Yadav
Chief Executive Officer